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Frequently asked questions

Questions owners ask about our advisory packages

Short, direct answers to the questions HVAC owners ask before buying an advisory package: what it costs, how long it takes, who does the work, who owns what and how results are reported.

Written by Ali Sedighi, MBALast updated:

These are the questions HVAC owners ask most before choosing an advisory package. Each question above has a short answer. Below, we add the background an owner usually wants before signing anything, grouped by theme. A question we haven't covered is still worth sending; call, text or email it to us as it stands.

Frequently asked questions

How much does an advisory package cost?

Each package is quoted in writing after a first conversation, as a fixed fee or a monthly fee with a defined scope. Marketing execution through HVAC.Agency is priced separately, with plans from $2,998 per month. GST/HST is added by province (GST and QST in Quebec).

Do I have to sign a long contract?

No. The Diagnostic and the 90-Day Growth Plan have fixed end dates, and the Retainer runs month to month with no lock-in. Notice terms are written into each agreement.

How long before I see results?

The Diagnostic produces its report in three to four weeks. A 90-Day Growth Plan is measured weekly, so movement on each priority is visible within the first month, though revenue effects often take a full season to show.

We hired an agency before and it didn't work. Why is this different?

An advisory package doesn't sell you clicks or posts. It looks at the whole path from first call to paid invoice, and often finds that the agency was only part of the problem. Every finding comes with the numbers behind it, so you can check our reasoning.

Who owns the reports, website and accounts?

You do. Reports, plans and scorecards belong to your company, and any account set up during a package is set up in your company's name. Our oversight package exists partly to fix cases where that isn't true today.

Who will I actually work with?

Ali Sedighi, MBA, leads every package. If specialist help is needed, the person or firm and their role are agreed with you in writing before they start.

Can you promise a specific increase in leads or revenue?

No. Results depend on your market, capacity, pricing and how your team follows through. We show the arithmetic behind each recommendation and measure progress openly, and we point to public results from our HVAC work such as CombiBoiler.ca's 300% ROI.

How will progress be reported?

Through a short written note after each check-in and a scorecard of agreed numbers. Plans are measured weekly by your team; retainers are reviewed monthly.

Do you install or repair HVAC equipment?

No. HVACConsultants.ca isn't an HVAC contractor, so no installs, repairs or service calls, ever. What we provide is business and marketing advice, which excludes engineering, mechanical design, inspection and code-compliance services.

Can you help with licensing, permits or safety codes?

We don't give compliance advice. Each of our region pages names and links the relevant regulator, such as Technical Safety BC or the TSSA in Ontario, so you can go straight to the source.

Do you work with small companies?

Yes, from roughly three trucks upward. Below that, a single strategy session or one of our free guides is usually a better use of money than a full package, and we'll tell you so.

Do you meet clients in person?

Yes. Advisory consultations are available in person or online by video call, and the work also runs by phone, shared documents, text and email for companies across Canada.

Questions about price and value

Packages are quoted in writing because their size depends on your company. The proposal shows the scope, the fee, the timeline and GST/HST before you commit. The pricing page explains how quotes are built and lists the HVAC.Agency marketing plans for owners who also want execution.

A simple way to judge value is to compare the fee with the size of the problem the package is meant to solve. If a package can't be connected to a problem worth clearly more than its fee, it isn't worth buying, and we would rather tell you that than sell it.

Questions about how the work runs

Each package follows a written structure. The Business Diagnostic runs on a four-week schedule, the 90-Day Growth Plan on fortnightly check-ins, and the Advisory Retainer on a monthly cycle. Your team does the hands-on work inside your company; Ali advises, reviews and keeps the schedule.

The most common reason packages slow down is data. Before starting, it helps to know where your job history lives, who can export it and who has administrator access to your ad and analytics accounts.

Questions about ownership and access

Everything produced in a package belongs to your company: reports, plans, scorecards and notes. Accounts we help set up are created in your company's name with your own administrator in charge, and we work with read-only access wherever possible. If you already suspect an agency or a former employee controls an account you pay for, the Marketing and Vendor Oversight package exists for exactly that situation.

Questions about timing

The right time to start depends on your season. Most companies find shoulder months easier, roughly spring and early autumn, because the office has more room for change. We'll tell you in the proposal if we think your chosen start date is likely to clash with your peak weeks, and we would rather move the start than watch a plan stall.

Questions about trust and track record

Owners who have been burned by an agency are right to be cautious. We publish only results we can name and link, all from our HVAC work, and we explain on the results page what each one does and doesn't show. We don't publish client quotes or invented ratings. The one rating we cite is GasBoilers.ca's 5.0★ from 76+ Google reviews, which you can check on its profile.

Questions about what we don't do

We don't install, repair or service equipment, we don't offer engineering, mechanical design, inspection or code-compliance services, and we don't give legal, tax or lending advice. When a question crosses into those areas, we point you to the right professional or regulator. The areas page lists the main regulators for each province and territory.

Questions about size and fit

Packages fit owner-led companies from about three trucks upward. A very small company usually gets more value from working through our free guides first. A larger company with several locations may need a broader diagnostic, which simply changes the written scope and quote. Either way, the first conversation is where we work out whether a package is worth your money at all. If it isn't, we will point you to a cheaper route, such as a single session or a self-review, and leave it there.

Still deciding?

Read the packages overview or the guide to scoping an advisory engagement, which explains what a good written scope should contain, whoever you hire.